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Community-Based Utilities

Government and customer-owned utilities use ArcGIS to ensure efficient operations and excellent customer experiences. Mapping and spatial analyses empower utilities to give more to communities including reliable service, personalized customer care, and low rates.


Field Inspection Tools Save Time and Money

Mobile GIS speeds fieldwork at Farmers Rural Electric Cooperative. Crews use iPhones to view and update network information in connected and disconnected environments. Analysts and supervisors can view work in real time, build custom reports, and analyze field activities.

Customer Outreach

Communicate plans, show progress, and let people know where work is happening.

Asset Management

Visualize inspections, prioritize repairs, and accurately assess vulnerability.

Service Restoration

See real-time weather and asset data to dispatch crews quickly and safely.


Use mobile apps to assign work, navigate offline, locate assets, and collect data.

Specialized Apps

Electric Facility Maps

Staff in the field and office can access core utility maps including facility, circuit, main line switching diagram, and service territory maps.

Learn more about Electric Facility Maps

Leak Survey Collector

Crews conducting leak surveys can view, add, and update data, including reporting gas leaks and other issues, from the field.

Learn more about Leak Survey Collector

Damage Collection Dashboard

Operations managers can view real-time damage data coming in from the field to inform decisions about repairs.

Learn more about Damage Collection Dashboard

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Find out how Esri can help your organization.

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Connect with the Electric and Gas Utilities Team